{"id":3271,"date":"2024-12-06T16:11:32","date_gmt":"2024-12-06T16:11:32","guid":{"rendered":"https:\/\/ezintegrated.com\/?p=3271"},"modified":"2024-12-06T16:12:59","modified_gmt":"2024-12-06T16:12:59","slug":"sending-e-invoices","status":"publish","type":"post","link":"https:\/\/ezintegrated.com\/en\/sending-e-invoices\/","title":{"rendered":"Your Simplified Guide to Sending E Invoices to Customers"},"content":{"rendered":"\n

Sending e invoices<\/strong> is a critical step for businesses to comply with Saudi Arabia\u2019s tax regulations and build trust with customers. This process became mandatory under the second phase of e-invoicing, aimed at improving efficiency and streamlining business operations.<\/p>\n\n\n\n

In this article, we will explore how to send e invoices securely and correctly, providing essential steps to ensure they are sent on time and in the proper format.<\/p>\n\n\n\n

Why Sending E Invoices to Customers Is Important<\/h2>\n\n\n\n

From a regulatory standpoint, sending e invoices has been mandatory in Saudi Arabia since the launch of the second phase of e-invoicing on January 1, 2023.<\/p>\n\n\n\n

However, sending e invoices goes beyond compliance\u2014it enhances transparency and trust between businesses and customers. It also allows customers to access transaction details quickly, reducing inquiries and payment-related disputes.<\/p>\n\n\n\n

When Should You Send E Invoices to Customers?<\/h2>\n\n\n\n

The process of sending e invoices in Saudi Arabia varies based on the type of invoice, and so do the requirements:<\/p>\n\n\n\n

1. Sending Simplified E Invoices (B2C)<\/h3>\n\n\n\n

For simplified e invoices issued between a business and a consumer, sellers must deliver the invoice to the buyer immediately upon issuance. They must also share it with ZATCA through the FATOORA portal within 24 hours.<\/p>\n\n\n\n

ZATCA may flag errors in simplified e invoices within this timeframe, allowing businesses to correct and resubmit them via the FATOORA portal.<\/p>\n\n\n\n

2. Sending Taxable E Invoices (B2B)<\/h3>\n\n\n\n

For taxable e invoices issued between two businesses, sellers must first share the invoice with ZATCA via integration with the FATOORA portal.<\/p>\n\n\n\n

Once approved, the invoice is sent to the buyer in XML format or a readable format (such as PDF with embedded XML).<\/p>\n\n\n\n

Important: Any modification to an e invoice after sharing it with the customer but before submitting it to ZATCA can result in penalties of up to SAR 10,000.<\/p>\n\n\n\n

Read more: Key Differences Between Tax and Simplified Tax Invoices<\/a><\/p>\n\n\n\n

Steps to Verify E Invoices Before Sending<\/h2>\n\n\n\n

Before sending e invoices to customers, you must ensure they meet ZATCA\u2019s requirements. Key details include:<\/p>\n\n\n\n