Implementation of e invoice wasn’t part of Fahad’s daily concerns—until his small digital store in Riyadh, “Nabat”, received an unexpected notice from ZATCA.
At first, issuing invoices felt like a routine task. But the moment Fahad read, “Please activate your integration with the FATOORA platform before the end of the quarter…”, he realized the journey into e invoicing had officially begun.
Internal Invoicing Isn’t Enough
In the accounting department, Abdulmohsen handled daily orders. Invoices were generated and sent to customers, but never reached the authority.
Although they included client and order details, each invoice lacked a digital signature, proper XML formatting, and a QR code. Essentially, every invoice stayed internal, with no legal standing.
Many businesses face this same mistake, assuming internal issuance is enough. But when an invoice is not legally valid, a critical question arises: Are our invoices on the right path?
The Challenge: Invoices That Stop Halfway
After further review, the team discovered that businesses earning over one million SAR during any of the past three years fall under phase two of the e invoice program.
Nabat Store had crossed that mark in 2023. However, their accounting system wasn’t integrated with FATOORA. Every invoice they issued failed to meet legal and technical requirements.
If you use an outdated or closed accounting system, this scenario might sound familiar.
Also read: E Invoice Requirements: Explained Are You Compliant
Searching for the Right E Invoice Solution
With deadlines looming, Fahad and his team searched for a certified solution provider. Abdulmohsen typed into the search bar:
“Best e invoice provider in Saudi Arabia”
One name kept showing up: EZ Integrated. It was listed as a ZATCA-approved service provider for the implementation of e invoice.
After submitting a contact request, the team received a fast reply. A technical consultant asked to review some sample invoices. In their meeting, he explained:
- Their invoices lacked digital signatures and approved formats.
- Every invoice must be sent instantly to ZATCA for approval.
- Integration could be done without changing their current system, using approved APIs.
For the first time, the team felt the solution was within reach.
Also read: Choosing the Best E-Invoicing Provider for Compliance & Growth
The First Successful Invoice Delivery
Once the integration was live, the dashboard displayed a message:
“12 electronic invoices successfully sent to FATOORA.”
Each invoice was now digitally signed, validated, and legally compliant. Clients received their official copies by email, and the accounting team could easily include them in tax returns.
Errors caused by manual entry disappeared. Reporting became seamless. The team felt more confident in their daily processes.
What Changed After the Implementation of E Invoice?
Nabat Store’s story highlights a common oversight: e invoicing is not optional. It is now a core business function.
Since the implementation of e invoice, the store has:
- Achieved full regulatory compliance
- Accelerated and improved its billing cycles
- Reduced accounting errors by 70%
- Eliminated risks of fines and missing records
- Gained real-time tax reporting capabilities
- Made every invoice a mark of professionalism
In a Saudi ecommerce market valued over $24.6 billion in 2024, legal and digital invoicing is no longer a luxury—it is essential.
Also read: Top 5 E Invoice Integration Methods with ZATCA
EZ Integrated: Your Partner for Seamless Implementation of E Invoice
EZ Integrated didn’t just deliver software. They guided the team, trained the staff, and provided continuous support throughout the implementation of e invoice.
If you’re wondering whether your system is ready, or how to activate integration, this is your sign to take the next step.
Whether you’re a startup or a scaling enterprise, every compliant invoice you issue builds long-term trust. Don’t let your invoices get stuck halfway. Start your journey with EZ Integrated today, and ensure every invoice follows the right path—from internal issuance to full digital compliance.