Imagine your system stops issuing e-invoices during peak sales, or the FATOORA portal rejects your submitted data. These are not minor glitches but major invoice problems that can cost time and money if left unresolved.
In this guide, you will discover the most frequent invoice problems businesses face in Saudi Arabia, along with practical solutions that ensure ZATCA compliance through EZ Integrated’s system integration services.
Most Common Invoice Problems in Saudi Arabia and Their Solutions
Invoice problems differ from human errors or the normal challenges of adopting new systems. They often stem from technical shortcomings or a lack of compatibility with regulatory requirements. Here are the key issues:
1. Disconnection from the FATOORA Portal
Sales operations can be disrupted if invoices stop transmitting due to connection loss. This is among the most common invoice processing problems in the market.
To prevent this, choose a system that supports uninterrupted integration with the FATOORA portal. The cloud-based CODEIT system, integrated with EZ Integrated solutions, ensures stable connectivity even during peak loads.
2. Delays in Sending or Archiving Invoices
A backlog of unsent invoices or delayed archiving risks data loss or rejection by the portal. This is one of the e invoice problems you can avoid with a fast, cloud-based invoicing platform.
3. Compatibility Issues in the Integration Phase
When transitioning from the Generation Phase to the Integration Phase, some systems fail to meet ZATCA requirements, leading to invoice rejections.
Such invoice problems require regular updates and certified integration solutions. EZ Integrated offers full compliance support for all accounting systems, ensuring readiness for the Integration Phase.
4. Errors in Data Classification or Formatting
Incorrect classification or formatting of data results in immediate rejection by the FATOORA portal. This is common with manual data entry.
The best way to avoid this invoice problem is to automate the process with an integrated accounting system correctly linked to the portal.
Also read: Top 5 E Invoice Integration Methods with ZATCA
5. Weak Security and Data Protection
Storing invoices locally on unsecured devices increases the risk of breaches or loss. This is one of the invoice problems and solutions scenarios businesses cannot ignore.
Rely on secure cloud systems with advanced protection protocols to maintain confidentiality and ensure uninterrupted operations.
The Cancellation of Fines Initiative: A Chance to Reset
In good news for businesses, ZATCA has extended the cancellation of fines initiative until December 2025, giving companies the opportunity to fix their tax status without financial penalties.
This period is ideal for resolving existing invoice problems and updating systems to achieve full compliance with the Integration Phase of e-invoicing.
Also read: Maximize the Cancellation of Fines Initiative Benefits
Overcome Invoice Problems with EZ Integrated Solutions
Avoiding invoice problems starts with choosing a certified e-invoicing provider offering reliable integration with the FATOORA portal in line with regulatory requirements. At EZ Integrated, we deliver:
- Full integration with the FATOORA portal for all accounting systems.
- Compliance with both Generation and Integration Phases of e-invoicing.
- Tailored solutions for your business size and sector.
- Staff training to ensure efficient system use.
- Continuous technical support to maintain uninterrupted operations.
Take the first step toward a stable, secure e-invoicing system. Contact EZ Integrated today for a free consultation and hands-on trial of our certified solutions.