How to Overcome ZATCA Phase 2 E-Invoicing Challenges

Saudi Arabia has been a leader in the GCC region by implementing ZATCA e-invoicing in two phases, covering all sectors. This move enhances operational efficiency and helps combat tax evasion. However, as ZATCA Phase 2 begins, businesses face various challenges in complying with the new requirements.

This article explores the technical and procedural challenges of implementing ZATCA e-invoicing Phase 2 and how EZ Integrated’s solutions can help overcome them.

Where Does Phase 2 of ZATCA E-Invoicing Stand?

Phase 1 of e-invoicing, known as the “Generation Phase,” was implemented in Saudi Arabia on December 4, 2021. This phase required taxpayers to stop using handwritten invoices and issue them electronically.

In contrast, Phase 2, known as the “Integration Phase,” includes additional requirements, such as:

  • Integrating businesses’ e-invoicing systems with the FATOORA platform.
  • Issuing e-invoices in a specified format.
  • Including additional elements in the invoice.

ZATCA Phase 2 Integration is being implemented gradually in groups. On September 27, ZATCA announced that businesses with VAT-taxable revenues exceeding SAR 3 million in 2022 or 2023 must integrate with the FATOORA platform by April 1, 2025.

Challenges of Implementing ZATCA Phase 2 E-Invoicing

Despite the benefits of the ZATCA initiative, businesses face several challenges during the second phase of e-invoicing. Here are the main obstacles:

1. Integration with Existing Systems

Many companies face significant challenges in integrating their systems with the FATOORA platform, especially large businesses with complex infrastructures. 

For example, integration challenges include synchronizing ERP systems, coordinating data flow, and ensuring compatibility across systems.

2. Compliance with ZATCA Requirements

Failure to comply with ZATCA e-invoicing Phase 2 requirements can lead to penalties. For instance, missing mandatory fields in e-invoices, such as the QR Code, is a common issue. As a result, companies must be vigilant in adhering to the new guidelines.

3. Delays in Reporting

Businesses must send a copy of simplified tax invoices to ZATCA within 24 hours. However, delays due to poor internet connectivity or technical issues can result in penalties. Therefore, it is crucial for businesses to maintain strong network connections and robust systems.

Read more: Essential Guide to ZATCA Compliance: Preventing E Invoicing Non Compliance and Penalties

4. Managing Resources and Costs

Moreover, SMEs may struggle to manage resources during ZATCA Phase 2 integration, as they require system upgrades and employee training to ensure compliance.

5. Professional Training

Implementing e-invoicing is not just a technical change; rather, it involves a complete transformation within the company’s structure. Employees must undergo comprehensive training to handle the new systems. This, in turn, requires time and resources.

6. Security and Privacy Risks

Similarly, cybersecurity is crucial for protecting sensitive data. Therefore, working with ZATCA-approved e-invoicing providers is essential to ensure compliance and avoid potential breaches.

7. Scaling E-Invoicing During Business Growth

As businesses grow, their e-invoicing systems must scale to handle higher transaction volumes efficiently. Thus, businesses must continuously monitor and upgrade their systems to manage the increased workload.

Read more: Key Differences Between Tax and Simplified Tax Invoices

Overcoming ZATCA E-Invoicing Challenges with EZ Integrated

Although businesses face various challenges when implementing ZATCA e-invoicing Phase 2, EZ Integrated offers solutions to help them overcome these obstacles. 

With flexible and secure solutions, alongside 24/7 technical support, businesses can achieve full compliance with ZATCA Phase 2 requirements.

Contact us today for a free consultation and discover how we can help your business navigate ZATCA e-invoicing Phase 2 integration.